ISO 9001 is a standard against which the Quality Management System of a business is evaluated. It can apply to all companies; therefore it is worded to allow it to be adapted and non-prescriptive. It is, however, intended to demonstrate that a business can provide a consistent standard of quality.

The standard does not require you to be specific to the products or services but applies to the processes that create them. Most importantly, it is a common sense and practical method for improving processes.

Achieving ISO 9001 makes a positive statement to prospective customers about your Organisation’s policy towards quality, and the importance you place on meeting your customer’s needs.

ISO 9000 certification not only brings a range of benefits, more and more local authorities, institutions and public services as well as leading companies are insisting on suppliers having achieved ISO 9000.